Privacy policy

Last Updated: November 3, 2025

Le Lézard operates this store and this website, including all information, content, features, tools, products, and related services, in order to provide you, as a customer, with a personalized shopping experience (hereinafter referred to as the “Services”). Le Lézard is a store powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us. In the event of any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and the ways in which we collect, use, and disclose your information as described herein.

Personal Information We Collect or Process

When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified information that cannot reasonably identify you or be linked to you. We may collect or process the following categories of personal information, including inferences drawn from such data, depending on how you interact with the Services, your place of residence, and as permitted or required by applicable law:

  • Contact information including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and bank account numbers, payment card details, payment method, transaction details, payment confirmation, and other payment-related data.

  • Account information including your username, password, security questions, preferences, and settings.

  • Transaction information including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Your communications with us including the information you provide in your communications, for example when you send a customer service inquiry.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including data about your interaction with the Services, such as how and when you access or use them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your information;

  • Automatically through the Services, including from your device when you use our products or services or visit our website, through the use of cookies and similar technologies;

  • From our service providers, including when we engage them to implement certain technologies or process your personal data on our behalf;

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • To provide, customize, and improve the Services. We use your personal information to deliver the Services, including fulfilling our contract with you, processing payments and orders, remembering your preferences and interests, sending you account-related notifications, processing purchases, returns, exchanges, or other transactions, creating and maintaining your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and creating a personalized shopping experience (for example, recommending products related to your interests). This may include using your personal data to tailor and enhance the Services for greater relevance.

  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, SMS, or postal mail, and displaying online advertisements for products or services on the Services or other websites — including based on items you have previously purchased or added to your cart and other activities on the Services.

  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or act against fraudulent, illegal, harmful, or malicious activity, protect public safety, and secure our Services. If you choose to create an account, you are responsible for maintaining the confidentiality of your credentials. We strongly advise you not to share your username, password, or any access identifiers with anyone.

  • Communication. We use your personal information to provide customer service, respond to inquiries, offer efficient services, and maintain our business relationship with you.

  • Legal reasons. We use your personal information to comply with applicable law or respond to valid legal processes, such as requests from law enforcement or government authorities, to participate in or investigate discovery or litigation proceedings, or to enforce our terms or policies and investigate possible violations thereof.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, consistent with this Privacy Policy. These may include:

  • With Shopify, service providers, and other third parties who provide services on our behalf (e.g. IT management, payment processing, data analytics, customer service, cloud storage, order processing, and shipping).

  • With business and marketing partners to provide marketing services and deliver advertisements. For example, we use Shopify to enable personalized advertising through third-party services based on your online activity across different merchants and websites. These partners will use your data according to their own privacy notices. Depending on your place of residence, you may have the right to request that we not share your information for targeted advertising across different merchants and sites.

  • With your consent or instruction, for example to fulfill a shipment or when using social media widgets or login integrations.

  • With our affiliates or more broadly within our corporate group.

  • In the context of a business transaction, such as a merger or bankruptcy, to comply with legal obligations (including subpoenas or search warrants), enforce applicable terms or policies, or protect the Services, our rights, and the rights of users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit through the Services will be transmitted to and shared with Shopify, and possibly with third parties located in other countries, to operate and enhance the Services.

To protect, develop, and improve our business, we use certain enhanced Shopify features that integrate data from your interactions with our store, other merchants, and Shopify. To provide these features, Shopify may use personal information collected from your interactions with us, other merchants, and Shopify. In such cases, Shopify acts as the controller of your personal data and is responsible for responding to your requests regarding these uses.

To learn more about Shopify’s use of your personal information and your rights, please review Shopify’s Consumer Privacy Policy or exercise your rights via Shopify’s Privacy Portal.

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, we recommend reviewing their privacy and security policies as well as any applicable terms of use. We do not guarantee and are not responsible for the privacy or security practices of such sites, including the accuracy, completeness, or reliability of information found there. Information you provide in public or semi-public areas, including social media platforms, may also be visible to other users of the Services and/or those platforms, without restriction on its use by us or third parties. The inclusion of such links does not constitute endorsement of their content or operators unless otherwise stated on the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal data, please contact us using the information below to request deletion. As of the effective date of this Privacy Policy, we are not aware of “sharing” or “selling” (as defined under applicable law) personal data of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measure is perfect or infallible, and we cannot guarantee “perfect security.” Moreover, any information you send us may not be secure during transmission. We recommend avoiding unsecure channels to send sensitive or confidential information.

The retention period for your personal data depends on various factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts or policies.

Your Rights and Choices

Depending on your place of residence, you may have some or all of the rights listed below concerning your personal data. These rights are not absolute and may apply only in certain circumstances. In some cases, we may deny your request as permitted by law.

  • Right of access / right to information: You may have the right to request access to the personal information we hold about you.

  • Right to erasure: You may have the right to request deletion of the personal information we hold about you.

  • Right to rectification: You may have the right to request correction of inaccurate personal information we hold about you.

  • Right to data portability: You may have the right to receive a copy of your personal data and request its transfer to a third party, in certain circumstances and with some exceptions.

  • Communication preferences: We may send you promotional emails. You can opt out at any time by using the unsubscribe option in our emails. If you unsubscribe, we may still send you non-promotional emails (for example, related to your account or orders).

If you reside in the United Kingdom or the European Economic Area, and subject to applicable local exceptions, you may exercise the following additional rights:

  • Right to object or restrict processing: You may have the right to ask us to stop or limit processing your personal data for certain purposes.

  • Withdrawal of consent: Where we rely on your consent to process your personal data, you have the right to withdraw it. Withdrawing consent will not affect the lawfulness of prior processing based on consent before its withdrawal.

You can exercise these rights through the designated options in the Services or by contacting us at the details provided below.
For more information about Shopify’s processing of your data and your rights, visit https://privacy.shopify.com/fr.

We will not penalize you for exercising your rights. We may need to verify your identity before processing your request, within the limits permitted by law. You may also appoint an authorized agent to submit requests on your behalf, subject to verification and proof of authorization. We will respond to your request within the timeframe required by applicable law.

Complaints

If you wish to lodge a complaint regarding our handling of your personal information, please contact us using the details below. Depending on your place of residence, you may also have the right to appeal our decision by contacting us again or by filing a complaint with your regional data protection authority. For the EEA, you can find a list of supervisory authorities here.

International Data Transfers

Please note that we may transfer, store, and process your personal data outside the country in which you reside.
If we transfer your personal data outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or the equivalent mechanism approved by the UK authorities, unless the data transfer is made to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy at any time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice in accordance with applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by phone, by email at contact@lelezard.shop, or by mail at:

Rue du Cardinal-Journet 5, Meyrin, 1217, Switzerland

For the purposes of applicable data protection law, we are the controller of your personal information.